June 2008

Dear Alan:

Thank you for building a magnificent home for us. Sonnie and I are very pleased with the outcome. It is all we hoped it would be and more.

This is the first home we have built ourselves. Naturally, with all the war stories out there, we were somewhat apprehensive. We knew it would be important to find the right architect and builder, so we did our homework.

You were highly recommended to us by couples that you built homes for fifteen years ago, as well as more recently. We are happy to confirm that you have certainly lived up to your sterling reputation of trustworthiness and unrelenting focus on quality.

We have thoroughly enjoyed the process. You have allowed us the flexibility to be engaged to the degree we wanted, and we have always felt fully informed.

We have been involved in the decisions we wanted to be a part of and you took care of the ones we didn’t. You have always been accessible by phone or in person. Reporting all progress has been consistent and we always knew where we stood  with our budget.

Additionally, your daily visits to the site were evidenced by the fact that you were into the details.

Our project superintendent, Kenny SanAngelo, was outstanding. You attract and retain highly competent people who are as adamant about quality as you are. The subcontractors who you have worked with for years understand and deliver that same level of professionalism and pride in their work.

Most of all, we appreciate the fact that you are a “straight shooter”. You have certainly earned our trust, respect and friendship. Since we began coming to the Gulf Coast we have had a dream of our own special place by the sea.

You built Falling Waters Villa and that dream is now a reality. We appreciate you!

Sincerely,
Sonnie and Jerry Heffel